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For shipments to all other countries, the following rules and restrictions apply:
To place an order, choose one of the following methods:
For detailed product information, please check our website first. If you can not find what you're looking for, contact us.
We accept the following credit cards:
We ship most orders within 5 business days.
Merchandise damaged during shipping or shortages (missing items) must be reported to VP Nutrition within 24 hours of receipt. VP Nutrition will then either issue you credit or send replacements for the amount of any confirmed damaged or missing merchandise.
You must contact us for a return authorization number (RAN) prior to returning any merchandise. Merchandise must be returned at your expense in unopened and perfect condition in order to receive credit. A valid RAN must be on the shipping label or package. Credit will be issued for unopened merchandise returned within 30 days of your receipt of shipment. A 15% restocking fee will be applied to all returns. No product returns will be accepted after 30 days.
Books, DVDs and CDs are not returnable for any reason. If you receive a defective DVD or CD, please contact us to exchange it for a replacement.
On the rare occasion that we may ship you an item other than what you ordered, do not open the product or it will void your right to return it. Please contact us so we can exchange it for the correct item.
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